Questions I Have

At GK FLOWERS, we’re here to make every GK FLOWERS family member's experience as smooth and joyful as possible. We've gathered answers to the questions our GK FLOWERS family asks the most, so you can find the information needed with ease.

Q: When will the GK FLOWERS family receive the order?

A: Your special delivery is on its way to the GK FLOWERS family! You can expect it within 3-5 business days after purchase. Delivery times may vary a bit depending on the location, but we'll get it to our family as soon as possible.

Q: How should the GK FLOWERS family care for GK FLOWERS products?

A: Our soap flowers are delicate and can dissolve if they come into contact with water or moisture, so please keep them dry to preserve their beauty. Also, keep them away from direct sunlight for the best results. As for the balloons, handle them with care and love to keep them shining bright.

Q: What makes soap flowers a special choice for gifts or decorations?

A: Soap flowers are beautifully handcrafted from soap. They look like real flowers but last much longer, making them perfect for decorations or gifts that will be remembered as something truly special. 

Q: What is the return and exchange policy for the GK FLOWERS family?

A: We want every member of the GK FLOWERS family to be happy with their purchase. If a return or exchange is needed, it can be made within 14 days from receiving the product, as long as it’s unused. We’re always here to help!

Q: Where can the GK FLOWERS family find information about GK FLOWERS’s charitable contributions?

A: We’re proud to share how we’re making a difference! Check our blog for quarterly updates on our donations to the Susan G. Komen Breast Cancer Foundation. Together, the GK FLOWERS family is making the world a brighter place.

Q: Can the GK FLOWERS family order GK FLOWERS products through DoorDash?

A: Absolutely! The GK FLOWERS family can enjoy convenient delivery through DoorDash, straight to your door.

Q: How can the GK FLOWERS family customize balloons with a personal message?

A: We love helping our GK FLOWERS family make every gift special! You can add your own message to the balloons by ordering alphabet stickers from our category section.

If the GK FLOWERS family has any other questions or needs assistance, we’re always here. Feel free to reach out to us – together, we create the most beautiful moments!